Egypt Post report and new prospects for digital transformation


18/08 22:49

The Ministry of Communications and Information Technology has published a report on the breakthroughs and leaps made by Egypt Post in order to achieve the great national goal of building a digital Egypt, and the complete digital transformation of the Egyptian state.

Egypt Post is one of the important arms of the Ministry of Communications and Information Technology in providing digital government services to citizens, and the post is no longer just an entity that provides traditional community and postal services such as sending paper letters, commemorative stamps, savings not. fund services or those related to postal parcels and pension payments, as the Egyptian Post has seen a qualitative leap. Over the past years, at the level of services, offices, training of employees, in addition to the application of financial inclusion, and digital transformation of all services through more than 4,200 offices nationwide.

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Post offices have become the citizen’s interface in accessing digital government services based on their widespread distribution throughout the republic, including but not limited to Egypt’s digital services, civil status, traffic, consular services, issuance of birth certificates, family registration, marriage, divorce and death certificates, renewal of national number cards, and payment of electricity and water bills And gas, pension payout, current accounts, local and international transfers, correspondence services, parcels and express mail at the level of the Republic.

The total number of offices of the National Postal Authority at the level of the Republic reached about 4238 offices after 238 new offices were established and 110 mobile cars were equipped with the latest technological systems, in order to provide all financial, postal and government services within the framework perform of the implementation of the Egyptian Post’s plan to expand the postal points.

The National Postal Authority is implementing an ambitious strategy for the comprehensive development of post offices in terms of form and content, based on the important role played by the post as one of the outlets for the provision of Egypt’s digital services and one of the pillars which supports the implementation of the state’s plan to achieve financial inclusion. A comprehensive postal development plan is being implemented with investments of more than four billion pounds, and the branches of the Egyptian Post are being expanded through the deployment of postal kiosks and mobile post offices, as well as the introduction of new postal parcel services.

This is in addition to developing the government’s digital structure, increasing its efficiency, using the latest global applications and systems to provide postal, financial and government services, and using these advanced technologies to meet the needs of to provide the Egyptian citizen with services and a qualitative leap that keeps up with developments in financial technology and e-commerce in a safe, reliable and affordable price.

The development is not limited to the form of offices, but extends to the development and expansion of the portfolio of services provided by Egypt Post, including financial inclusion services, micro consumer loans, services of the digital Egypt platform and documentation services at the Ministry of Justice in more than 110 post offices, in addition to the development of new applications such as “Waselha” and “Waslha.” “Yalla” to stimulate e-commerce and create mobile post offices that can be used during peak times and traffic congestion, and develop a plan to preserve the ancient offices to renovate and restore their splendor.

Within the framework of Egypt Post’s interest in applying the best technological solutions to all services and transactions by using advanced technologies and integrated digital solutions to facilitate financial transactions, Egypt Post introduced the cashless payment system, which contributes to the implementation of all non-cash transactions with ease.

It is expected that the Egyptian Post’s cashless payment system will achieve financial integration and integration for Egypt Post’s customers, enabling them to pay non-cash services such as payment of traffic violations, school fees, housing projects and payment of fees for postal services such as e.g. as the payment of the cost of the transport of parcels and the purchase of stamps, by means of point of sale machines. “POS” is deployed in all post offices throughout the Republic, and expansion will be made in the coming period in the field of electronic payment for shopping to facilitate and e-commerce services using QR code technology and mobile applications in accordance with the government’s directions to implement the financial inclusion system and maximize Citizens’ benefit from cashless payment services.

Out of the government’s zeal to build a safe and accessible digital economy that serves all citizens to ensure easy access to government services for citizens, the Ministry of Communications and Information Technology, in collaboration with the National Postal Authority and the aggregation of insured issues, the unified citizen card with the aim of truly serving all citizens. The card enables the citizen to pay all government and non-government payments with ease and convenience, contributing to the achievement of financial inclusion and the transition to a society less dependent on banknotes.

The role of the National Postal Authority comes in providing the services of issuing and managing the life cycle of the card, in addition to the services of managing the POS network and managing the life cycle of the POS applications running on the card is available. Hot 16789.

The implementation of this ambitious plan, hard work, the optimal investment of the assets of the Postal Authority, the automation of all its operations, the provision of ports with the latest systems and technological solutions, the application of digital transformation and financial inclusion, led to a quantum leap in the development of services and the improvement of the quality of work in the government, and investment in the human element is the most important element. In this system, through continuous training and increasing the efficiency of workers, it has had a great impact on increasing the authority’s opportunities in the Egyptian market, and regaining the trust of customers and the share that the authority of the Egyptian market earned, which led to the maximization of income and the achievement of a great leap in the performance of the Egyptian Post.

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